At Tekwain Shop, we strive to provide the best customer experience. If you’ve encountered any issues with your order, product, or service, we’re here to help!

How to Report an Issue

Please follow the steps below to report any issues or concerns:

  1. Describe Your Issue
    Provide a detailed description of the issue you’re facing. The more information you provide, the quicker we can assist you.
  2. Include Relevant Details
    • Order number (if applicable)
    • Product details (name, SKU, etc.)
    • Date of purchase or transaction
    • Screenshots (if applicable)
  3. Contact Us by Email
    For assistance, please send us an email at support@tekwainshop.com. We aim to respond to all queries within 1-2 business days.
  4. Additional Information
    If your issue is regarding a defective or damaged product, please include photos to help us resolve the problem faster.

Our Commitment

We are committed to resolving any issues swiftly and fairly. Our team will review your case and get back to you with a solution as soon as possible.

Thank you for shopping with Tekwain Shop!